Returns & Exchanges
At Plufl, we want you to experience ultimate comfort and relaxation; if your human dog bed isn't the perfect fit, you can return it within 30 days of delivery for a smooth refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to return or exchange.
Package Your Plufl
Carefully compress and pack your Plufl into its original packaging or a similar sized box to ensure it is secure for transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing